1 reviews | Active since Oct 2017
Sim Swap
I did a sim swap with MTN Tuesday, I was told 2-24 hours, its Thursday my sim is still not working, I phoned the head office to help, and they transfer me from department to department, telling me they gonna activate the sim, still waiting, no reply to my e-mails, I've been a client for almost 15years and the services I receive is bad,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your number *** on the network and it shows that sim swap was successful,please try using your number it should work accordingly.
regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your number *** on the network and it shows that sim swap was successful,please try using your number it should work accordingly.
regards
Mike Ramaboka
Complaints Management Team
Best regards,