Sim Swap 2 weeks and waiting.....

<p>I did a sim swap at a store on 13 April and I have had not joy since then with numerous calls to MTN to activate the sim. They keep telling me it has failed to activate and then reactivate, override, escalate etc. but today still no joy. The customer care lady I last spoke to told me to go to a store, once again and rectify it. My petrol again as I have been twice to the store already and no joy. They tell me to verify with the sms that comes through, I never receive an sms neither do I ever have network coverage on the new cell swap. Please rectify as I have gone 2 weeks without my number and have missed numerous important calls.</p>