Sim seems to be incorrectly disconnected from network.

Dear MTN

I reported this fault over 10 days ago but it has still not been resolved. My simcard still will not work.

I did get a response and was asked to call a landline which I have done 10x times but there is no answer.

I was asked to email my details which I did but no one replies.

Please can someone be so good as to contact me to rectify this problem. I have money on the sim I would like to use and recharge as well.

I have left an alternative number because the MTN sim is not working.

I have been a very happy customer up until now. Please do not disappoint me.

The original review below --------------------------------

Sim seems to be incorrectly disconnected from network.

My MTN sim card that I use for data seems to just have been disconnected from the MTN network?

I have recently recharged (last week of April) and still have money on the sim, yet I cannot access it? It just says "Not registered on Network"

I cannot call the MTN call centre as the sim does not work.

Can someone from MTN please contact me to sort this out?

Thanks