AR
Andi R
1 reviews | Active since Apr 2015
30 Apr 2015, 10:13
SIM NOT ACTIVATED
A sim swap was requested on 14/04/2015 in Johannesburg. Since then RICA was sorted on that sim whilst in Harrismith where I live. I have also been in store to follow up about four times and on the phone to Mtn four times during this process. My account is paid up to date and I am unable to use a number I pay for! An accountable response would be appreciated.
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MTN South Africa's replyOfficial
13 May 2015, 07:49Hello Andi71,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that your sim card is active and there is no Rica barring on the network.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that your sim card is active and there is no Rica barring on the network.
Regards,
Lawrence
REQ: ***
Best regards,
MTN South Africa's reply13 May 2015, 07:49
Official
Hello Andi71,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that your sim card is active and there is no Rica barring on the network.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that your sim card is active and there is no Rica barring on the network.
Regards,
Lawrence
REQ: ***
Best regards,