Sim not activated
I upgraded my wives phone and did a sim swop on 29/01/2015 at 11h00 te MTN dealer said it would take from 2 to 24 hours and it is 17h00 and it is still not activated
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MTN South Africa's replyOfficial
13 Feb 2015, 12:33Hello protoarthur,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim is active and the new package is also active on the network. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim is active and the new package is also active on the network. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply13 Feb 2015, 12:33
Official
Hello protoarthur,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim is active and the new package is also active on the network. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim is active and the new package is also active on the network. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Best regards,