MC
Marcello C
1 reviews | Active since Nov 2016
02 Nov 2016, 17:36
Sim Disconnected
<p>I am very irate due to my sim being disconnected from the MTN service provider after im paying for a contract, this is unacceptable, my phone has been on no service for 24hours now both of my contracts, can this issue be seen to as a matter of urgency? ********** 286 is the main contract number and this number has now been removed from the mtn network!</p>
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MTN South Africa's replyOfficial
06 Nov 2016, 21:46Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the services have been reactivated and the numbers are active on the MTN network.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply06 Nov 2016, 21:46
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the services have been reactivated and the numbers are active on the MTN network.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,