KS
Kazlen S
1 reviews | Active since Apr 2015
03 Nov 2015, 10:21
SIM damaged not working/SIM Swop not done 5 day
I upgraded this contract last week as a surprise birthday gift I was assured that I would be able to do a SIM Swop, this is still not done. I went into MTN Westgate NO ONE WAS INTERESTED IN HELPING, I went back to the 5 Simmonds JHB store still no help after reference numbers and all.<br> Just take your phone back and cancel this is ridiculous and I dont have the time or energy might as well just move to CELLC
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Replies (1)
MTN South Africa's replyOfficial
04 Nov 2015, 22:45Hello K@zlen001,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that a sim swap has been done on 2015-11-04.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that a sim swap has been done on 2015-11-04.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply04 Nov 2015, 22:45
Official
Hello K@zlen001,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that a sim swap has been done on 2015-11-04.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that a sim swap has been done on 2015-11-04.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***