Sim Card Swop taking 3 days now

As an former Autopage customer of almost 17 years I received an email notification on 1/3/2016 that our Subscriber contract has been transferred to MTN , no former notification or customer survey were done in this regard ! My daughter's cell phone got ****** Saturday 5th of March , on Monday the 7th March I phoned our Autopage Altech branch in Nigel and got notified via answering machine that all the Autopage stores are closed down. I need to contact our new subscriber .<br> I phoned Adriaan at MTN Nigel Angelo Mall on Monday morning the 7th of March and explained that I am a former Autopage customer and need to do a sim card swop, his words was that I need to come into the store and it takes about 2 minutes.Monday afternoon I went to MTN Nigel at the Angelo Mall , had to leave work early as I work in Springs to complete the forms and receive my new sim card. On Tuesday morning I phoned Adriaan again as the Sim card were still not activated his words\ they having problems with loading the Autopage Customer sim cards but will get this sorted. I phoned assistance or feedback I even phoned Autopage Cutomer care who informed me I had to drive through to Midrand to do a sim swop"