AM
Ayrton M

1 reviews | Active since Oct 2015

21 Oct 2015, 11:33

Sim Card Still not active

I Opened a New contract with MTN on friday the 16Th of October received the package the next day how ever I am unable to make or receive any calls. At first the sim card had network but now shows as no service.<br> <br> I have been calling the call center since I received the packed and all i have been told is wait 24 hours or they have been transferring me from department to department. This morning I am told that i have to return to the store as they can not do the activation for me. Last time i shall open a contract with them As i have had enough with MTN.<br> <br> Should of changed Providers when i had the chance.<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Oct 2015, 13:18
Official
Hello Ayrtonm,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please test the SIM card, *** was activated on the network on 2015-10-22.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,