cI
clint I
1 reviews | Active since Nov 2015
11 Nov 2015, 09:17
sim card replacement
Mtn does not take there clients and complaints seriously, all they are interested is making profits from the poor out there. I have for many months now struggling to get mtn to do a sim swap for my lost sim card. event though i had paid the outstanding money i owed then before i lost my phone on my contract at that time, for over 4monts now they keep telling me they will get back to me. I will seriously challenge MTN if in future they send me bills to say that am owing them for all these months they did not swap my sim card. #MTNmostfall
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MTN South Africa's replyOfficial
11 Nov 2015, 11:38Hello clintigbozs,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that we have tried to call on the number provided no:*** nonetheless a lady advised that she does not know the name.
A mail has been sent to the mail address given for futher action to be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that we have tried to call on the number provided no:*** nonetheless a lady advised that she does not know the name.
A mail has been sent to the mail address given for futher action to be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply11 Nov 2015, 11:38
Official
Hello clintigbozs,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that we have tried to call on the number provided no:*** nonetheless a lady advised that she does not know the name.
A mail has been sent to the mail address given for futher action to be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that we have tried to call on the number provided no:*** nonetheless a lady advised that she does not know the name.
A mail has been sent to the mail address given for futher action to be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,