TM
Tshego M

1 reviews | Active since Oct 2014

15 May 2017, 13:30

SIM CARD NOT REGISTERED- 5 DAYS AND COUNTING

<p>I BOUGHT A PHONE ONLINE, AND THAT WAS THE WORST DECISION EVER!!!!</p> <p>Since buying the phone, my sim card was disconnected preparation for it to be converted to contract. i spent my enter weekend, wasting petrol trying to get this sim card connected, running up and down. What's worse is that I had to pop out R140.00 to buy a new sim card because the one delivered to me was damaged!</p> <p>This is unacceptable. Why should it take 5 days for me to have network coverage- and if indeed there was a problem, why was I not notified. I run a business from my phone and have lost about R3000.00 because of this. I need this to be sorted out before the end of the day.</p> <p> </p> <p>I will be sending this on facebook and twitter too! People have to know that MTN has absolutely no client care and does not give a damn about client satisfaction.</p>

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