oM
onela M
1 reviews | Active since Jul 2014
21 Oct 2015, 15:58
SIM CARD NOT REGISTERED
is registering a sim card such a big issue considering that im paying 735 for a phone and the sim card is still not working .what is wrong with mtn do you not care about your customers.Iam so sick and tired of your bad service.<br> <br> cellnumber:***.I have heard this phone for three months now via my work intsikayethu municipality in cofimvaba. I have been to mtn hemmingways and queenstown but i cant be helped the administrator from work must phone them and she has been calling and sending emails to mtn.and im paying a lot of money for this contract and ALL I AM ASKING FOR IS THE NUMBETR TO BE REGISTERED.
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Replies (1)
MTN South Africa's replyOfficial
24 Oct 2015, 15:00Hello onelarini@,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply24 Oct 2015, 15:00
Official
Hello onelarini@,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,