MB
MOHAMMED B
1 reviews | Active since Feb 2012
24 Nov 2015, 20:07
SIM CARD NOT ACTIVATED FOR ABOUT 3 days
I app**** for a new contract online and got my phone delivered almost after a week. Another drama then starts after receiving the phone, I've been waiting for about 3 days to get the SIM card activated but to no avail. I've called the card activation division many times but still card not activated. What sort of poor service is this? I don't know what Mtn expects me to use in the phone. <br> What's so difficult about activating a SIM card? <br> Wish I never took up a contract with Mtn
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Replies (1)
MTN South Africa's replyOfficial
27 Nov 2015, 07:55Hello kmightiest,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side , it shows that the SIM card has already been activated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side , it shows that the SIM card has already been activated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply27 Nov 2015, 07:55
Official
Hello kmightiest,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side , it shows that the SIM card has already been activated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side , it shows that the SIM card has already been activated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***