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Charlotte M

1 reviews | Active since May 2016

24 May 2016, 10:36

Sim card not Activated after upgrade 16 May 2016

<p>I upgraded my contract with MTN on 16 May online, and received my new phone 19 May 2016.</p> <p>I called 808 to activate my sim as it was a new nano sim, and was told to call 083 123 3667, which I did on option 2 where you do it automatically by typing in your ID and then Sim number, I was advised it would take between 2-24hours and phone must be switched off. Which I did.</p> <p>Friday 20 May, still "No Service" I left it over weekend, I then called yesterday 3 times being given different numbers by agents to call to activate, Still not activated.</p> <p>I called again today twice, still not activated.</p> <p>What type of service is this? </p> <p>New phone I cant use, it still says "NO Service" </p> <p>I must call everytime using my airtime for MTN not doing their work activating the simcard. </p> <p> </p> <p>Absolutely unacceptabel service from MTN</p> <p> </p>

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Replies (1)
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Charlotte M's update25 May 2016, 05:16
Reviewer Update
Day six and still no service, Sim Still not activated