DM
Diveshkaar M
1 reviews | Active since Sept 2013
09 Feb 2016, 13:14
SIM CARD NOT ACTIVATED
Took out a contract for a S6 edge last week and picked up the phone on Saturday (06 Feb 2016), the sim card is still not activated up till today (09 Feb 2016) , this has left me with no phone as I cannot make or receive calls. Phoned the call center today and they only managed to pick up the cell number but the sim is still not working. The mtn store does not answer their phone and so is the manager David *** . This is frustrating and maybe I should have just stuck with my previous network provider.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Feb 2016, 12:20Hello Diveshkaar,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you on the number provided on your post without any luck. For further assistance please contact our Activations department on the number *** and select option 2 from the menu.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you on the number provided on your post without any luck. For further assistance please contact our Activations department on the number *** and select option 2 from the menu.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply12 Feb 2016, 12:20
Official
Hello Diveshkaar,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you on the number provided on your post without any luck. For further assistance please contact our Activations department on the number *** and select option 2 from the menu.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you on the number provided on your post without any luck. For further assistance please contact our Activations department on the number *** and select option 2 from the menu.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Best regards,