SM
Shuaib M
1 reviews | Active since Jun 2014
27 Nov 2015, 12:27
Sim card de activated. Customer care is no help
By far the most difficult service provider to contact. My sim card all of a sudden is no longer active and cannot register on a network. I tried calling 173 approximately 28 times. No option to speak to a consultant. When i enter the number which my query relates to i get a notification saying goodby and the call is terminated.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
28 Nov 2015, 11:13Hello shuaib.mahomed,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that and escalation has been sent to our Pre-paid department for a call back to be done on Monday to assist with your request .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that and escalation has been sent to our Pre-paid department for a call back to be done on Monday to assist with your request .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply28 Nov 2015, 11:13
Official
Hello shuaib.mahomed,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that and escalation has been sent to our Pre-paid department for a call back to be done on Monday to assist with your request .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that and escalation has been sent to our Pre-paid department for a call back to be done on Monday to assist with your request .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.