SIM CARD ACTIVATION

I HAVE APP**** FOR A CONTRACT SIM CARD, RECEIVED IT ON THE 11TH OF FEBRUARY AND STILL TODAY IT HAS NOT BEEN ACTIVATED, WHEN I CALL TO ENQUIRE ABOUT IT I AM SEND FROM PILLAR TO POST AND ALSO THE CONSULTANT ARE UNPROFESSIONAL AND RUDE BUT WHEN THEY WERE MAKING THE SALE THEY WERE HAPPY AND PERSUASIVE. I NEED THIS SORTED IMMEDITELY AS IT AFFECTS MY BUSINESS.

MY REF NUMBER IS DO-***