OR
Onthatile R
1 reviews | Active since Sept 2015
03 Sept 2015, 19:14
Sim card activation
Mtn is so useless. Been trying to get hold of their legal department just so they can activate my sim card but nada. Their phone is always engaged and the 808 department can't help with anything except giving me many numbers that won't go through. I have tried emailing as well but nada... I'm so not happy with the way mtn is treating it's customers.
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Replies (1)
MTN South Africa's replyOfficial
04 Sept 2015, 12:35Hello Queenbeyonce*** ,
We are truly sorry for any inconvenience caused.
We see that you've paid the arrears amount of R1010.00. The line has remained barred as you have not yet made a payment for your invoice dated the 13th of August 2015 (R508.08).
We've taken a decision to reconnect your SIM card and will advise you to pay the arrears amount of R508.08 as soon as possible to avoid further suspension.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We see that you've paid the arrears amount of R1010.00. The line has remained barred as you have not yet made a payment for your invoice dated the 13th of August 2015 (R508.08).
We've taken a decision to reconnect your SIM card and will advise you to pay the arrears amount of R508.08 as soon as possible to avoid further suspension.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply04 Sept 2015, 12:35
Official
Hello Queenbeyonce*** ,
We are truly sorry for any inconvenience caused.
We see that you've paid the arrears amount of R1010.00. The line has remained barred as you have not yet made a payment for your invoice dated the 13th of August 2015 (R508.08).
We've taken a decision to reconnect your SIM card and will advise you to pay the arrears amount of R508.08 as soon as possible to avoid further suspension.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We see that you've paid the arrears amount of R1010.00. The line has remained barred as you have not yet made a payment for your invoice dated the 13th of August 2015 (R508.08).
We've taken a decision to reconnect your SIM card and will advise you to pay the arrears amount of R508.08 as soon as possible to avoid further suspension.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,