MT
Mike T
1 reviews | Active since Jan 2016
19 Jan 2016, 10:16
Sim card
I UPGRADED MY CONTRACT LAST WEEK BUT NOW I CANT USE MY PHONE,IVE BEEN A CLIENT WITH MTN FOR 15 YEARS BUT NOW I THINK CANCELLING IS THE BEST OPTION,CAUSE THEY SENT ME THE INCORRECT SIM CARD FOR THE PHONE ,IT USES A MICRO SIM BUT THEY SENT ME A NANO SIM CARD,IVE BEEN CALLLING THEM FOR DAYS BUT NO ONE IS GETTING BACK TO ME OR ALL THEY SAY IS WE WILL SEND A EMAIL AND TIRED OF RUNNING AROUND !
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MTN South Africa's replyOfficial
19 Jan 2016, 16:33Hello MikeTladi,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply19 Jan 2016, 16:33
Official
Hello MikeTladi,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,