CvdW
Corleen van der Walt
1 reviews | Active since Jul 2019
06 Aug 2019, 20:17
Signing a contract with MTN was a huge mistake
You are still the company that kept billing me on a contract that already expired. People phone me and ask me if I would not take a contract. A contract with MTN was a bad experience. I would never repeat that mistake. Look into it and you will see. Account A*** got billed 3 months without any use being made of your network and that is because it is nearly impossible to unsubscribe. When I wanted to unsubscribe in Graaff-Reinet Mariza Bregie claimed that I have to go to Jeffreys Bay to unsubscribe and when I got there in JeffreysBay they were off line.
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Replies (1)MTN South Africa's replyOfficial
27 Aug 2019, 08:49Good day Corleen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We note you posted a similar post in July 2019. Please let us know if there is any thing we can do to retain you as our client. We value your business.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We note you posted a similar post in July 2019. Please let us know if there is any thing we can do to retain you as our client. We value your business.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply27 Aug 2019, 08:49
Official
Good day Corleen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We note you posted a similar post in July 2019. Please let us know if there is any thing we can do to retain you as our client. We value your business.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We note you posted a similar post in July 2019. Please let us know if there is any thing we can do to retain you as our client. We value your business.
Warm regards,Mazwi ZumaComplaints Analyst
