CK
Christene K
1 reviews | Active since Feb 2015
20 Mar 2015, 14:39
Signed for top up contract - changed by mtn?
I concluded a \top up"MTN contract in 2012. It appears as though the \""the top up\"" contract was changed to an open contract without my permission. Mtn must explain where the problem came in. """
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MTN South Africa's replyOfficial
26 Mar 2015, 14:10Hello ckraft1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your contract is on top up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your contract is on top up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply26 Mar 2015, 14:10
Official
Hello ckraft1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your contract is on top up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your contract is on top up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***