1 reviews | Active since Feb 2015
Signed contract and no delivery
About 3 weeks ago I was at MTN Menlyn Retail Park for the Sony Xperia M2 Aqua and Sony Xperia Z tablet. They told me they do not have stock but that they would order it for me and it would take about a week or 2 for them get the stock but that I can go ahead and complete the contract for the phone and tablet. Since then I have had to contact them numerous times to get updates, and they can never give me straight answer. Now they say that there is no stock in Gauteng but 3 weeks ago it wasn't a problem, as long as they could get me to sign the contract. MTN should not advertise and promote goods on which they cannot deliver. I would like you to obtain the stock for which I signed the contract because I have been waiting three weeks and surely you have stock somewhere in the country???
We are truly sorry for any inconvenience caused and for the delaye with the application.
The Sony Xperia M2 and Xperia Z3 has been selling quicker than expected. We checked our system and there has not been a contract captured as yet due to the stock shortage. We cannot activate the contract up until there is stock available to be scanned with the application.
We've confirmed with our Sales Department and they confirmed having stock available. Please look out for a call from one of our Sales Agents.
Regards
Tim
MTN Compliments Management Team: REQ:***
Best regards,
We are truly sorry for any inconvenience caused and for the delaye with the application.
The Sony Xperia M2 and Xperia Z3 has been selling quicker than expected. We checked our system and there has not been a contract captured as yet due to the stock shortage. We cannot activate the contract up until there is stock available to be scanned with the application.
We've confirmed with our Sales Department and they confirmed having stock available. Please look out for a call from one of our Sales Agents.
Regards
Tim
MTN Compliments Management Team: REQ:***
Best regards,