aB
annelize B
1 reviews | Active since Apr 2010
13 Feb 2017, 19:50
signal reception problems
<p>i WROTE A REVIEW PREVIOUSLY ABOUT THE RECEPTION OF mtn IN MY AREA............ NOBODY CALL JUST SEND EMAIL TO OPEN RE PROBLEM WHICH I WAS UNABLE TO OPEN......... CAN SOME JUST CALL OR SEND A DESCENT EMAIL ......... MY LIFE IS AT STAKE HERE AS I HAVE NO SIGNAL ( EVEN NEXT TO MY BED AT NIGHT) IN THE AREA MOST OF THE TIMES AND MY PROPERTY IS 3 KM FROM THE COCA COLA DOME NORTHGATE SHOPPING CENTRE </p>
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MTN South Africa's replyOfficial
13 Feb 2017, 22:01Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply13 Feb 2017, 22:01
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
warm regards
mike
REQ:***
Best regards,