Signal Problems - No Response

<p>We stay on a farm, and we have an MTN tower up the road from us (DODONA), firstly once the power goes off the tower goes off and we lose complete signal as we are totally dependent on the one tower.</p> <p> </p> <p>Secondly over the past few months our signal has worsened by the day, and keeps getting worse.</p> <p> </p> <p>My biggest complaint is the fact that there is a major fault, as we are unable to make or receive calls on certain phones (all the newer phones) when the phone is set on LTE or 3G as it is impossible to hear the person on the other line as well as the person not hearing us (we can only talk when the phones are set to 2G), as per advise from your coverage department saying it is the phones problem, I did an upgrade, I did a sim swop, another 2 people did an upgrade and STILL the problem persists. I have made numerous phone calls, I have sent emails, I have begged but just with absolutely no success. I am desperate for it to be sorted out as it affects our business immensely.</p> <p> </p> <p>Please could someone make an effort to hear our need and to get it sorted as our business relies on it?</p>