Signal dissapears
<p>My signal + data dissapears every half an hour to an hour, then I have to restart my device before any signal or data comes back.This is really getting a nuisance as I miss alot of my calls!</p> <p>I have reported this problem, and the problem just seems to worsens. It is not related to my location as it happens randomly through out the day at different locations. </p> <p> </p> <p>I have asked via the signal problem website for someone to provide me with a possible reason or solution and haven't received any response. </p> <p> </p> <p>This is really getting to the point that I have to give people a secondary number from another network as I am almost never available.</p> <p> </p> <p>It would be so great if I could get a response regarding my problem</p>
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MTN South Africa's replyOfficial
30 Sept 2016, 17:27Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply30 Sept 2016, 17:27
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,