1 reviews | Active since Apr 2010
signal
<p>I have both Vodacom ( 3g card ontract ) Mtn cel phone contract ........ I report bad signal to Mtn Ref no ********** As yet no response!! I prevouislu got out of a contract with vodacom ..........NOW WHY MUST I PAY FOR A SERVICE I DON'T GET ???? I am batteling to get this message through due to bad signal......... I stay 4 km from North gate mall in the heart of JHB .......... do i again have to contact laywers to get out of contracts???</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
All MTN numbers in household,(if your query relates to a business please provide ten of the effected cell numbers):
If duplex, on which level is the problem being experienced?
If complex, will the body corporate allow an antenna to be installed?
What MTN devices are in use,(make & model):
What signal is currently being achieved,(i.e. EDGE, 3G, HSPA)?
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit?Yes or No.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
All MTN numbers in household,(if your query relates to a business please provide ten of the effected cell numbers):
If duplex, on which level is the problem being experienced?
If complex, will the body corporate allow an antenna to be installed?
What MTN devices are in use,(make & model):
What signal is currently being achieved,(i.e. EDGE, 3G, HSPA)?
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit?Yes or No.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Best regards,