LL
Lebohang L

1 reviews | Active since Jul 2012

09 Mar 2018, 18:32

Sickening ****** Service

I went to cap MTN to upgrade my phone. I got there and some guys was helping me then I said I would like an Iphone 8 plus, The guys enters the details then says he is fetching the phone, As I wait he comes back with the manager who was rude he didn't even greet me. Took my ID then started scanning fir errors on my Id Uplucking the sticking part checking if the ID was tempered with I was so shocked Ive never experienced such treatment even in banks. He then turns to aak me If I have proof of residence I say no because when you upgrade you dont need those things, he said she wants my statement I asked why because its an upgrade. I took my bag and my ID and left because of their stinking ****** attitude, I don't know they think I cannot afford that type of phone? Ive been using MTN for so many years and Ive never in my life been treated like this its sickening. I don't think they treat all their customers the way they treated me. Like trash to be exact.Im left with disgust MTN Cape Gate service is bad really bad especially if you are black sies.

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Replies (2)
LL
Lebohang L's update12 Mar 2018, 10:47
Reviewer Update
Thank you, looking forward to the response.
LL
Lebohang L's update12 Mar 2018, 15:03
Reviewer Update
Hi Kabelo, can you kindly give me a call Please, I would like to confirm something