1 reviews | Active since Mar 2009
Sick to death of MTN "service" provider
<p>I am STILL trying to get MTN to assist me with my data issues. Their call centre is beyond useless, if they ever answer their phones they pass me from one dept to the next and back and never resolve my queries. I have not been allocated my data AGAIN this month! They never reolved the last 2 queries logged. I suspect they are trying to call me on my MTN number which they cant even figure out is a DATA CONTRACT on a data card so does not come through to a cellphone! It has probably not occured to them to try the cellphone number I have provided on Hellopeter. </p>
Good Day Cynthia,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. As per our telephonic conversation a request has been sent to the Data support team to contact you and take you the steps of checking if you have any Internet automatic updates or background data running.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Cynthia,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. As per our telephonic conversation a request has been sent to the Data support team to contact you and take you the steps of checking if you have any Internet automatic updates or background data running.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***