kI
kyle I
1 reviews | Active since Sept 2015
25 Nov 2015, 12:12
SICK OF MTN I WILL TAKE LEGAL ACTION
MTN this is the last time u mess with me and my money u better see that u call now and see that I am given a new handset out of ur store today.I am in the mall and will not leave till I am sorted out.u have my fone since April and still I am sitting without one.a brand new fone in the box I \BLADY HAD IT ONE MONTH"then it just stopped working. Get me sorted today or your company will regret this."""
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Replies (1)
MTN South Africa's replyOfficial
26 Nov 2015, 08:47Hello kyleis,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier , the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier , the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
MTN South Africa's reply26 Nov 2015, 08:47
Official
Hello kyleis,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier , the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our conversation earlier , the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***