sN
shaun N
1 reviews | Active since Sept 2011
11 Sept 2015, 07:34
SICK AND TIRED OF MTN NETWORKS DOWN
I am so sick and tired of MTN not being able to deliver a proper or reliable service in North KZN anymore.<br> Data networks has simply become a joke as it is just always down, and one is lucky if you get any connection.<br> <br> Voice is slightly better but not much. MTN will now respond and \advise"me to complete some stupid form"
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MTN South Africa's replyOfficial
11 Sept 2015, 08:42Hello shaun1234,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply11 Sept 2015, 08:42
Official
Hello shaun1234,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***