LD
Lindelwa D

1 reviews | Active since Feb 2015

02 Feb 2015, 07:48

Sick and tired of MTN

Someone renewed a contract using my details on MTN, i have informed MTN that i did not renew a contract i even went to the police station to make an affidavit. I then got a call from MTN saying that they will stop the deductions and cancel the the contract that was renewed under my name. The now is they still deduct the money and its an inconvenience to me. I even blocked them at the bank but what they did they change the amount from R1600 to R1700 and they change the reference no . hence the debit went through again.

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 Feb 2015, 15:02
Official
Hello danili,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

We are unable to retrieve any information on our records with the details provided.

Regards
Veronica
REQ:***