1 reviews | Active since Sept 2013
Sick and tired of Incorrect Billing
<p>I am really sick and tired or MTN. First of all i cancelled my contract and was given a cancellation amount which i paid in full but they are still debiting my account. Please can someone at MTN who knows what they are doing confirm why my accont is still being debited even though i dont have a contract anymore? Who is giving you permission to continue debiting my account? I want this to stop immediately!!!</p>
Good day Carol
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Good day Carol
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Hi Angela ,
This is the number i used when i was still a contract customer: ********** 316 and one of the references that i received when trying to resolve the matter is # ********** 4.
Hi Angela ,
This is the number i used when i was still a contract customer: ********** 316 and one of the references that i received when trying to resolve the matter is # ********** 4.