1 reviews | Active since Sept 2015
SICK AND TIRED
<p>I have had a problem phone for 2 months now and MTNSP refuses to take this phone in and give my daughter who is using the device a loan phone as per our contractual agreement. I have had it with MTN, they probably want me to sue them blue and black so they can be all over the news like Vodacom. They better be ready for war, I have done it with the apartheid regime and will do it with anything that takes me for granted.</p> <p> </p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per the system notes the insurance department has tried to call you before (11-5-2016). See notes from the insurance department"Called *** and spoke to the daughter who gave me the number *** to contact the account holder who's phone is off. "
We have sent the request again to the insurance department to contact and assist, please keep the device on for assistance.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per the system notes the insurance department has tried to call you before (11-5-2016). See notes from the insurance department"Called *** and spoke to the daughter who gave me the number *** to contact the account holder who's phone is off. "
We have sent the request again to the insurance department to contact and assist, please keep the device on for assistance.
Kind Regards,
Alice van der Merwe
REQ:***