SICK AND TIRED

Good day. I was one of the people that was transferred over from Nashua Mobile to MTN. When I was moved over I kept on receiving messages that my account was overdue. I usually paid this on the 1st of the month when I was with Nashua. Nosipho from the Facebook page then advised me that I needed to set up a debit order. I then gave her the relevant details. It appears that nothing was done as the debit order was not set up. I continued to pay via eft on the 25th or the 26th of the month. My line is now suspended. I made payment on the 25th of May 2015!! It is pointless to call the 808 number as you are put on hold indefinately. My account is up to date and I demand that my line be reconnected NOW.