1 reviews | Active since Aug 2015
Sick and tierd of MTN!
I have had it with MTN! <br> The past two weeks I have wasted hours on getting no where with MTN. Over R200 of my airtime i have already lost, i load airtime and in no longer than a hour I have lost everything, and i have turned everything off, went to the mtn store, they checked everything, call the careline, hold on for hours, just to be put though from operator to operator and have to tell my problem over and over again!!! They are not qualified even to help me!!!! Just a oooohhh and a aaaahhh. I cant wait to end my contract with mtn!<br> I barley use my phone, just whatsapp, so it is not me, we at the store did all the checks as well, its ridiculous that the problem is not solved yet. <br> This is steeling and i am paying my butt off each month on this contract!<br> If you want us to pay over R500 a month, then I expect service!!! Get your ducks in a row.<br> <br>
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
