Sick
I am starting to feel physically sick struggling with MTN! While trying to sort out billing with incorrect package (after months of struggling with cancelling of contract and insurance and trying to sort out billing) I received an sms this morning telling me I purchased 20g data at 00:00 last night while sleeping. The accompanying free night data was loaded on my phone but I don't know who got the 20g I DID NOT BUY?????? I am SIC****!!
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MTN South Africa's replyOfficial
19 Sept 2017, 14:05Thank you for your post.
Feedback sent to you today via email.
Please find below estimate as of today as requested, you can subtract the current credit of R129.37.
***
Termination date: 2019/07/27
1 month subscription R149.00 +
un-billed invoice R345.82 =
R494.82
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account or cell number .
Please send to me the proof of payment for cancellation.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply19 Sept 2017, 14:05
Official
Thank you for your post.
Feedback sent to you today via email.
Please find below estimate as of today as requested, you can subtract the current credit of R129.37.
***
Termination date: 2019/07/27
1 month subscription R149.00 +
un-billed invoice R345.82 =
R494.82
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account or cell number .
Please send to me the proof of payment for cancellation.
Kind Regards,
Alice van der Merwe
Best regards,
's updateReviewer Update
19 Sept 2017, 14:40What does the unbilled invoice include?
's update19 Sept 2017, 14:40
Reviewer Update
What does the unbilled invoice include?