Sick

Item: MTN South Africa
Rating: 2
Author: Angel M

I think I need to settle my account with MTN then switch to another network. I have been a loyal MTN customer for 6 years now, and never had a problem. But lately I am not happy with the service. I always have airtime on my phone but unfortunately cannot use it because my calls get disconnected each time i make calls because apparently \ I do not have enough airtime". Every day"

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

13 Oct 2015, 09:41

Hello Mangel ,

Thank you for bringing this matter to our attention.

Please accept our apologies for the inconvenience this may have caused.

Please note that we have escalated this matter to our Network department for further investigations.

Be assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Warm Regards
Itumeleng Rakoena
REQ:***

Best regards,

MTN South Africa's reply13 Oct 2015, 09:41

Official

Best regards,

Sick

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