NK
Nkele K

1 reviews | Active since Jan 2019

22 Jan 2019, 14:42

Sibusile zwane mtn insurance you are a STAR⭐

I was so frustrated when the curria guy was lying to me that they delivery the package but guess what sibusile zwane had his way to come me down and he has a communication with the curria guy. He told me Monday the 21 jan it will be delivered and he will do some follow up and he did. . Sibusile you are a star indeed... I just got lucky that when ever I called I got you to answer my call. He even knew my voice with my frustration...

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Jan 2019, 08:36
Official
Good day Nkele,

Thank you for your post.

At MTN we rely on feedback from our customers in order to improve on our services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.  

We'd therefore like to thank you for taking the time to send us this fantastic positive feedback!  We take great pleasure in knowing that you enjoyed your MTN experience. 

Warm Regards,
Zanele Mazibuko
Complaints Management Team