SH*TY NETWORK PROVIDER MTN!!!

I ordered a router online on the 16th of December 2025, my order was supposed to be delivered on the 24th of December but they never delivered, I canceled the order and they have been giving the run around with my refund. Evertime I speak to their consultants they all say "let me transfer you to the relevant department". The account on X is worse because the only thing they is "Y'ello Innocentia,

Kindly be advised that we have requested an update, and we will update you as soon as we receive any communication. Please accept our sincere apologies.

~TT" I DO NOT NEED APOLOGIES MTN, I WANT MY MONEY BACK!!!