1 reviews | Active since Nov 2017
**** Accounts
Firstly there no number to get hold of a consultant, MTN ! I upgraded in August, October they charged me over twice of what I was paying, I called in the consultant could not help, I had to call again WAIT TIME 30MINS and nobody could assist as to why I was charged so much, I spoke to the accounts consultant she herself could not explain and I had to go in to the bank and reverse the debit order which was an inconvenience to me, November they charging me again and only to find out they didn't fully charge in august and that I was still paying for another contract which was suppose to be cancelled when I upgraded my current number !!! Currently waiting to speak to the accounts lady and waiting for another 1 hour on the line, MTN SERVICE IS **** !!! Nobody can assist or can give you correct information from the beginning , I WILL NOT PAY THE 2K BEING CHARGED CAUSE OF MTN'S POOR SERVICE !!! BEING A LOYAL CUSTOMER FOR 6 YEARS , time to switch over to another network.
