#shockingservice #completelackof TCF #incompetance

I escalated a complaint to : complaints management as well as executive complaint escalations at MTN regarding my son obtaining a contract with them. Complete lack of TCF, even the courtesy of feedback and/or resolutive action. When my son suddenly started to get OTP's we queried what this was for... radio silence. Why , MTN would ANYONE want a contract with you when even your executive and complaints department cannot even be bothered to respond and more specifically, actually RESOLVE an issue!