Shockingly poor service

Dealing with MTN call centre and retention departments has been the most annoying, frustrating experience in my life. Incompetency, disregard for people’s time, and bad service are how I would categorise MTN. We have been trying to cancel the MTN contract as we are emigrating. You would think it would be straightforward but you would be most mistaken. Almost 3 months later I have lost all my patience, and am now at the end of my tether. What a complete waste of time! All they do is take you from pillar to post with a resolution never insight. Useless bunch of *********** idiots who know nothing about providing good service…correction, service at all. Do they even know what that means? The most shocking service ever. Please do not take a contract out with MTN. DON’T!