Shockingly Pathetic Service!

I app**** for a contract in January but it is still not active. I have probably spent over R2000 in recharging airtime and data because of the pay as you go exorbitant pricing. I have spent so much money all because you guys cant activate a contract and i feel that i should be reimbursed as the contract should of at least activated at the end of January. I have also phoned in over 10 times with no one being of any use. Each time i call i get the same issue your contract on the new system and they have escalated. Honestly do not make your problem mine, either you resolve this by the end of the week or consider both my contracts cancelled!