Shocking - ******** debit order

i ported in March and cancelled the contract. On the 30/04 R2069.80 was taken off my bank account . The contract had to be changed to prepaid in order for me to port so there should not be any outstanding amount. I have checked my statement and a number *** has been loaded on my profile which I never app**** for. I called the contact number and was cut off. I went into the clearwater store. No one interested in assisting, they say I must call 808 again which I try but yet again I am cut off.<br> <br> I try report a complaint via the website and am told that there is an error. <br> <br> I moved after 14 years of being with MTN and it continues to amaze me how their admin works. Who app**** for this contract under my name?