SHOCKING SHOCKING client services and staff attitude

<p>I want to increase my limit on my calls, I was told by MTN to go into the store, which I did yesterday. The store says they can't do it I need to call 808, 808 say they can't do it but I have an additional R 16 000 credit available so it is no issue.</p> <p>When I called 808 again today the staff member who attended, sorry correction, answered (as you cannot call that attended to the call) said the if the store sent an email yesterday I must wait till midweek???</p> <p>If I go back to the store today, when the store manager is there (the store manager does not work on weekends) it will be done immediately??</p> <p>I am your client or is this not important to MTN, your staff attitudes and willingness to assist is shocking</p>