Shocking Service MTN The Glen Center Service!!!!!

Just came across the most shocking service from MTN The Glen Centre by a guy who calls himself Bongani Baloyi who says he is the store manager there. What criteria does MTN use to put or employ a candidate as a manager? Todays experience was a pure reflexion of why reputable companies such as MTN will constantly have a clientele complaining about shocking service!!!! It is your *********** staff that aren’t there to provide service but to act like hooligans. Check your managers attitude and I demand an apology for the incident that has myself and my fiancé as well as the customer who were in your store shocked!!!