SHOCKING SERVICE MTN SIMCARD ACTIVATION - CALL CENTRE

The only people working at MTN are the sales department, When you call to activate your new sim card no one evens bothers to answer the call ... been waiting now for more than 30 minutes on my non-MTN phone because of course the MTN phone is inoperable! Absolutely shockingly bad service MTN. No option for anyone to return your call. No option to perform this function electronically.