Shocking service from MTN Greenstone

No caller identity since inception of the contract, unable to make outgoing calls, and repair of i-phone bungled<br> <br> PROBLEM 1: <br> 1. Repair of i-Phone 5s *** (service request no: ***) IMEI ***<br> <br> - The phone was booked in on 11 Jan 2016 within the 1 year warranty period with Tumelo at Greenstone who did not remove the 'Find my i-phone' or tell us that it needed to be removed before booking the phone in<br> - We followed up twice via email but had no answer<br> - 1 month later, on 10 Feb, we came into the store to find that the phone had not been repaired at all and the person behind the counter told us to remove 'Find my i-phone' before work could commence. We went home and did this on the computer immediately.<br> Since 10 Feb we have been liaising with Nokuthula Ntozake Store Supervisor Tel: *** Cell: +***0 [Email Removed] who promised to replace the unit so that we would not have to wait several weeks for the repair to take place.<br> She keeps stalling us everytime we call by saying she will come back to us and never does. <br> Today I called the repair centre and I understand that the phone was only rebooked in for repair on 22nd February!