Shocking service from MTN Ballito

Shocking service from MTN Ballito. My complaints started 3 months ago. I started a new business several months ago. MTN wanted a minimum of 3 months' bank statement. I then asked them that as the owner of my company I would provide my personal banking accounts and be prepared to sign surety of my business accounts - me and the business are one and the same. Unfortuenwlty MTN did not get it. Long story short I was dealing with the MTN Ballito branch at the Lifestyle Centre. So I then waited 3 months to have the appropriate bank statement. This I sent to them around the 3rd Aug 2022. I was requesting their special deal of R599. The sales rep said that deal now had expired on the 31st July. The sales rep said he could offer me R999 sky deal. I declined. I then asked on the 6th Aug what deal I could receive for my business for R499/month (1000 minutes and 23 GB data). On the 9th Aug, I WhatsApp the sales representative to ask why was there a delay. He rep**** saying that deal was no longer valid and now wanted to push a R599/month deal for 50GB and 4500 minutes over 36 months. I agreed and provided him with my revised company letterhead details to proceed. This package was called the Sky Silver. Wow. On Monday 15th Aug I still had not received a contract to sign or documentation to read. On Wednesday the 17th Aug, I again requested a status update. The sales rep now told me that there was a delay in submitting documents to MTN and that the deal is no longer valid. Very poor customer service and certainly no way to treat prospective business clients. MTN I might be a small fish but you have now lost my business.

I think MTN Ballito has poor management and poor customer service.