SHOCKING SERVICE FROM MTN

The service from MTN has gone from from mediocre to abysmal. Their operational hours for the call centre (135) is now only from Monday to Friday. There are issues that cannot be sorted out by self service. What happens when you have an issue and do not have access to your phone on the weekends? Their customer service emails are only responded to after 48 hours. So effectively, you are paying for a product that you do not have access to. THEY ARE TAKING THEIR CUSTOMERS FOR GRANTED, Leading up to the festive season, when most of their new business is done, the public need to know about what they are getting into. SHOCKING SERVICE.